Items are what’s inside a package. Each item gives the customer an allowance — a number of sessions or an amount of time — and lists the services it can be used for. A package needs at least one item before customers can buy it.
Open a package from Settings → Catalogue → Bundles, then select Bundle Items.
Add an item
Open Bundle Items
On the package, select Bundle Items, then add an item.
Fill in the details
Complete the fields below.
Save
Save the item. Add more items if the package includes different services or allowances.
Item fields
| Field | What it’s for | Required |
|---|
| Item name | A name for this item, such as “Driving lessons”. | Yes |
| Allowance type | Sessions — a number of bookings. Minutes — an amount of time used across bookings. | Yes |
| Number of sessions / Total minutes | How many sessions, or how many minutes, the item gives. | Yes |
| Allowed services and variants | The services this item can be booked against. Tick a service, then tick which of its variants count. | Yes |
| Allocated price (incl. tax) | How much of the package price counts towards this item. Across all items, this should add up to the package price. It’s used for refunds. | No |
How allowances are used
As the customer books a service listed in an item, their allowance goes down:
- Sessions — each booking uses one session.
- Minutes — each booking uses up minutes equal to the length of the variant booked.
When the allowance reaches zero, or the package’s validity period ends, it can’t be used any more.
For a minutes item, make sure the variants you allow can use up the minutes evenly. If you give 100 minutes but only allow 60-minute variants, 40 minutes can never be used. The platform warns you when the numbers don’t work out.
