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This is where a package starts. You give it a name, decide the web address, set how long a customer has to use it, and choose where it appears on your website. The price goes on the Pricing tab and what’s inside goes on Package items — do those next, in that order.

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Add a package

1

Open Bundles

Go to Settings → Catalogue → Bundles, then add a package.
2

Fill in the General tab

Work through the settings below.
3

Create the bundle

The other tabs stay locked until you do this.
4

Set the price, then add items

In that order — each item needs a share of the total price, so the total has to exist first.

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Name and web address

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Bundle name

The name customers read everywhere: on the package card in your website’s menu, as the heading on the package page, in the price box, in the cart, and in their receipt. It’s also the page title in Google, built as “package name, then in, then location name” — so a package called “Learner Starter Pack” at your Richmond location shows as Learner Starter Pack in Richmond. A good package name does two jobs: it says what’s in it, and it says who it’s for. Putting the number in the name — “10 lessons”, “20 hours” — helps, because that’s the first thing a customer wants to know and it shows up in search results.

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Slug

The last part of the web address for this package.
Filled in from the name as you type; edit it or regenerate it with the refresh button. Lowercase letters, numbers, and hyphens only. Keep it short and descriptive — 10-lesson-learner-pack tells a customer and a search engine what the page is.
Changing the slug after you’ve promoted the package breaks every existing link to it. Anyone with the old address gets a “not found” page. Settle on it before you share it.

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Validity period (days)

How long the customer has to use what they bought. The clock starts the moment they pay, not when they take their first session. When it runs out, any unused sessions or minutes expire. Customers see this, on the package page:
Valid for 1 year from purchase
The wording depends on the number you enter, so round numbers read better: Prefer 365, 180, 90, or 30 over 360, 175, or 100 — same rough length, better-looking promise. How long to give them is a balance. Too short and people won’t buy, because they’re not sure they’ll get through it. Too long and unused packages hang over your books for years. For a 10-session pack, 6 to 12 months suits most businesses. Turn this on to promote a package. It gets a “Recommended” badge and a highlighted card wherever it appears, and featured packages are picked first for the “Popular packages” section on your home page, which shows three. If you want one package to be the one customers see on the home page, this is the switch.

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Internal notes

Notes for your team only, never shown to customers. Useful for recording why the price is what it is, or which promotion the package was built for.

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Categories

Tick every category this package belongs to. Packages sit alongside services in the same categories, so a “10-Lesson Learner Pack” belongs in “Driving lessons” with the individual lessons. If you tick more than one, a Primary Category dropdown appears — that one is used for the breadcrumb trail at the top of the page.
A package with no category doesn’t appear anywhere customers browse.
The order packages appear in within a category is set on the category.

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Deleting a package

There’s a delete option at the bottom of the General tab. It permanently removes the package and all of its items, and can’t be undone.