A location is a place your business works from. You can have one location or many. Each location has its own services, staff, opening hours, and bookings.
Add a location
Open Operating Locations
In the dashboard, go to Settings → Operating Locations.
Add a new location
Select Add location, then open the Details tab.
Fill in the details
Complete the fields below, then select Save changes.
Name and type
| Setting | What it’s for | Required |
|---|
| Location name | The name customers see, such as “Sydney CBD”. | Yes |
| URL slug | The part of your booking website address for this location. Use lowercase letters, numbers, and hyphens. | Yes |
| Location type | Physical — customers come to you. Mobile — you travel to customers. | Yes |
| Timezone | The time zone used for this location’s hours and bookings. | Yes |
| Description | A short description shown to customers. | No |
Hybrid and Virtual location types are coming soon.
| Setting | What it’s for | Required |
|---|
| Contact email | An email address for this location. May be shown to customers. | No |
| Phone | A landline or office number. | No |
| Mobile | A mobile number. | No |
| Address | The street address. Start typing to search for it, or enter the parts by hand. | No |
Status
| Setting | What it’s for | Required |
|---|
| Status | Active — open for bookings. Temporarily closed — closed for now. Permanently closed — no longer in use. | Yes |
| Closed until | The date you expect to reopen. Shown when the status is Temporarily closed. | No |
| Reason for closure | A short reason, such as “Renovations”. Shown when the status is closed. | No |
| Internal notes | Notes only your team can see. Customers never see these. | No |
Deleting a location is permanent and affects the bookings, payments, and reports linked to it. To stop taking bookings without losing this history, set the status to Permanently closed instead.
