Catchment areas are the suburbs and postcodes a location covers. They apply to mobile businesses that travel to customers, such as driving schools. If your location is a fixed place customers come to, you can skip this.
This is the full list of suburbs for the location. Your staff build their own serving areas — smaller named lists — by picking from these suburbs.
Add catchment areas
Go to Settings → Operating Locations, choose your location, then open the Catchment Areas tab. You can add suburbs in two ways.
Add manually
Find nearby suburbs
Select Add Manually, search for a suburb or postcode (for example, “Bondi” or “2026”), choose it from the results, and add it.
Select Find Nearby Suburbs, set a base address, and choose a search radius from 3 to 100 km. The map shows the suburbs within range. Tick the ones you want and add them.
Manage catchment areas
Your suburbs appear in a list with their state and postcode. Remove any the location no longer covers.
Removing a suburb that staff serving areas rely on affects those lists. If staff serving areas use it, you’re asked to confirm, and those lists update automatically. If removing it would leave a serving area with no suburbs, you can’t remove it until you add another suburb to that list — or remove the list first.
