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Catchment areas are the suburbs and postcodes a location covers. They apply to mobile businesses that travel to customers, such as driving schools. If your location is a fixed place customers come to, you can skip this. This is the full list of suburbs for the location. Your staff build their own serving areas — smaller named lists — by picking from these suburbs.

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Add catchment areas

Go to Settings → Operating Locations, choose your location, then open the Catchment Areas tab. You can add suburbs in two ways.
Select Add Manually, search for a suburb or postcode (for example, “Bondi” or “2026”), choose it from the results, and add it.

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Manage catchment areas

Your suburbs appear in a list with their state and postcode. Remove any the location no longer covers.
Removing a suburb that staff serving areas rely on affects those lists. If staff serving areas use it, you’re asked to confirm, and those lists update automatically. If removing it would leave a serving area with no suburbs, you can’t remove it until you add another suburb to that list — or remove the list first.