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For businesses that track what each provider earns, you can record a staff member’s pay rates and financial details. These settings are for service staff — the people who deliver services.
These settings appear only when your business runs in multi-provider mode, which tracks earnings and payouts per provider. You set your business mode in your transaction settings. If you don’t see these sections, your business isn’t using multi-provider mode.
Open a staff member from Settings → Operations → Staff, then use the menu on their page.

Pay rates

Under Pay Rates, set how much this provider earns:
  • A default rate that applies to their work.
  • Per-service rates that override the default for specific services.

Financial details

Under Financial, record the details needed to pay the provider and handle tax:
FieldWhat it’s for
GST registeredWhether the provider is registered for GST.
ABNTheir Australian Business Number. Used when they’re GST registered.
Bank account nameThe name on their bank account.
BSBTheir bank’s BSB number.
Account numberTheir bank account number.
Only an admin can change a provider’s pay and financial details. A provider can view their own, and asks an admin to make changes.