> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ontimebookings.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Content and media

> Add a description, image, what's included, and common questions for a service.

This is what customers read about a service on your booking page — its description, an image, what's included, and answers to common questions. All of it is optional, but it helps customers choose.

Open a service from **Settings → Catalogue → Services**, then select **Content & Media**.

## Descriptions

| Field                 | What it's for                                                              |
| --------------------- | -------------------------------------------------------------------------- |
| **Short description** | A one-line summary shown under the service name.                           |
| **Long description**  | A fuller description shown on the service's page. You can format the text. |

## Service image

Upload an image for the service, shown on its page. Images can be PNG, JPG, or WebP, up to 5MB. You can upload a file or paste a web address.

## What's included

List what the service includes as a set of points. For each one, add a **title** and a short **description**, and an optional icon. These appear as a list on the service's page.

## Common questions

Add questions and answers customers often ask. For each, write the **question** and its **answer**. They appear as an expandable list on the service's page.

<Tip>
  Clear "what's included" points and a few common questions cut down on customers contacting you before they book.
</Tip>