> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ontimebookings.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Location details

> Add a location and set its name, type, timezone, contact details, and address.

A location is a place your business works from. You can have one location or many. Each location has its own services, staff, opening hours, and bookings.

## Add a location

<Steps>
  <Step title="Open Operating Locations">
    In the dashboard, go to **Settings → Operating Locations**.
  </Step>

  <Step title="Add a new location">
    Select **Add location**, then open the **Details** tab.
  </Step>

  <Step title="Fill in the details">
    Complete the fields below, then select **Save changes**.
  </Step>
</Steps>

## Name and type

| Setting           | What it's for                                                                                            | Required |
| ----------------- | -------------------------------------------------------------------------------------------------------- | -------- |
| **Location name** | The name customers see, such as "Sydney CBD".                                                            | Yes      |
| **URL slug**      | The part of your booking website address for this location. Use lowercase letters, numbers, and hyphens. | Yes      |
| **Location type** | **Physical** — customers come to you. **Mobile** — you travel to customers.                              | Yes      |
| **Timezone**      | The time zone used for this location's hours and bookings.                                               | Yes      |
| **Description**   | A short description shown to customers.                                                                  | No       |

<Info>**Hybrid** and **Virtual** location types are coming soon.</Info>

## Contact and address

| Setting           | What it's for                                                                  | Required |
| ----------------- | ------------------------------------------------------------------------------ | -------- |
| **Contact email** | An email address for this location. May be shown to customers.                 | No       |
| **Phone**         | A landline or office number.                                                   | No       |
| **Mobile**        | A mobile number.                                                               | No       |
| **Address**       | The street address. Start typing to search for it, or enter the parts by hand. | No       |

## Status

| Setting                | What it's for                                                                                                       | Required |
| ---------------------- | ------------------------------------------------------------------------------------------------------------------- | -------- |
| **Status**             | **Active** — open for bookings. **Temporarily closed** — closed for now. **Permanently closed** — no longer in use. | Yes      |
| **Closed until**       | The date you expect to reopen. Shown when the status is Temporarily closed.                                         | No       |
| **Reason for closure** | A short reason, such as "Renovations". Shown when the status is closed.                                             | No       |
| **Internal notes**     | Notes only your team can see. Customers never see these.                                                            | No       |

<Warning>
  Deleting a location is permanent and affects the bookings, payments, and reports linked to it. To stop taking bookings without losing this history, set the status to **Permanently closed** instead.
</Warning>